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Maintenance & Support

Complete Care for Your Fleet

Comprehensive maintenance and support services designed specifically for electric and hybrid vessels in demanding waterway environments.

Complete Care for Your Fleet
01Philosophy

Our Maintenance Philosophy

Proactive, predictive maintenance that maximizes uptime and extends equipment life.

  • Rapid Response

    24/7 technical support with guaranteed response times.

  • Genuine Parts

    OEM-quality parts and components for optimal performance.

  • Expert Technicians

    Factory-trained technicians with specialized electric vessel experience.

  • Digital Documentation

    Complete service history and maintenance records.

  • Lifecycle Management

    End-to-end support from retrofit to end-of-life.

02Emergency

Emergency Support Services

Rapid response when you need it most.

  1. 24/7 Emergency Hotline

    Round-the-clock technical support for critical issues.

    Response< 30 minutesCoverageAll service levels
  2. On-Site Emergency Response

    Technician dispatch for critical system failures.

    Response2-4 hours (Premium/Enterprise)CoveragePremium & Enterprise plans
  3. Parts Emergency Delivery

    Expedited delivery of critical replacement parts.

    ResponseSame-day (metro areas)CoverageAll service levels
  4. Remote Diagnostics

    Remote troubleshooting and system reset capabilities.

    ResponseReal-timeCoverageAll service levels
Parts & Warranty
03Warranty

Parts & Warranty

Quality assurance for all components and systems.

  1. Battery Systems

    5 years
    Conditions
    Normal use, proper maintenance
    Exclusions
    Physical damage, water ingress
  2. Electric Motors

    3 years
    Conditions
    Normal use, proper maintenance
    Exclusions
    Overloading, improper installation
  3. Controllers & Electronics

    2 years
    Conditions
    Normal use, proper maintenance
    Exclusions
    Lightning damage, power surges
  4. Charging Equipment

    2 years
    Conditions
    Normal use, proper installation
    Exclusions
    Environmental damage, misuse
04FAQ

Maintenance Services FAQ

Schedules, coverage and what happens when something breaks.

Protect Your Investment with Expert Maintenance

Don't let unexpected breakdowns disrupt your operations. Choose NavX maintenance services for reliable, cost-effective fleet care.